AI Sales Agent platform for DM commerce
Axosell runs your sales and support workflow end-to-end: qualify leads, answer questions, capture order details, send updates, and handle after‑sales — automatically, with human takeover when needed.
One platform across your channels
Let the agent handle sales and support across channels. Human takeover and controls are always one click away.
AI Sales Agent platform with built-in execution
A complete platform for DM commerce: the agent doesn’t just reply — it executes the workflow with customer context, order capture, tracking, and after‑sales.
Conversation triage workspace
AI-assisted categorization with List and Kanban views, filters, stages, and customer labels to prioritize what needs attention.
AI Sales Agent (human-controlled)
Draft responses, enforce tone, and reduce repetitive work — with automation modes that fit your risk tolerance.
Order capture from chat
Create an order draft in seconds, track status, capture payment details, and keep a clean timeline of decisions.
Availability-aware answers
Avoid over-promising: keep variants and availability aligned with what you tell customers.
Customer memory
Profiles, preferences, and history so every reply stays contextual—without digging through spreadsheets.
Post‑purchase support
Handle exchanges and returns with a structured flow linked to the original order.
From DM to delivery in 3 steps
Connect your channels, handle conversations with AI (with control), then follow through with customer context and orders — without losing the thread.
Automation you can trust
Choose how messages are sent, keep a full audit trail, and escalate to humans when it matters — without slowing the team down.
Built for safe automation
Move faster without losing control. Axosell keeps the workflow structured and auditable so automation stays predictable.
Designed for modern commerce teams
Common workflows that Axosell helps you automate — without sacrificing control.
Frequently asked questions
Is Axosell just another inbox management tool?
No. The conversation workspace is only the front door. Axosell connects conversations to customer context and execution (orders, delivery, returns) so work doesn’t fall through the cracks.
Does Axosell support WhatsApp and Instagram?
Axosell is designed for WhatsApp and Instagram workflows. Conversations, customers, and orders live in the same workspace so operators can execute end-to-end.
What languages and regions does Axosell support?
Axosell handles customer conversations in any language, and the UI is available in English, French, and Arabic (RTL).
How quickly can we get started?
Most teams are operational within 24 hours. Create an account, configure your operational settings (delivery fees, payment methods, return policies), and your team can start processing conversations immediately.
How does the AI stay safe for a brand?
You control automation modes. Use approve-to-send where mistakes are expensive, and reserve autopilot for low-risk, repetitive flows.
What kind of support and training is included?
Axosell includes in-product help and documentation. Team training and advanced onboarding can be added as your rollout grows.
Learn how to sell with DMs
Playbooks, templates, and mini-lessons to help you convert more conversations — plus you can request Axosell access when you’re ready.
Built for serious operators
Early feedback from sellers and small teams running chat-first commerce.
Ready to automate conversations?
Start with WhatsApp and Instagram, then scale your workflow with built-in follow-through.